The Makeup Exchange
https://themakupexchange.com
This Privacy Policy describes how The Makeup Exchange (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from https://themakupexchange.com(the “Site”).
This Privacy Policy applies solely to information collected through this website, except where stated otherwise.
Information We Collect
We collect personal information that you voluntarily provide to us when you interact with the Site, including when you:
- Place an order
- Create or manage an account
- Contact customer service (email, forms, or live chat)
- Submit reviews, questions, or other content
- Subscribe to marketing communications
The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Business information (for wholesale accounts)
- Payment information (processed securely by third-party providers)
- Account credentials
- Order history and preferences
We do not sell or rent your personal information.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage accounts and wholesale access
- Communicate with you about orders, products, or support requests
- Improve our Site, products, and services
- Send marketing or promotional emails (unless you opt out)
- Comply with legal and regulatory obligations
Marketing Communications
Unless you opt out, we may send you emails about:
- New products or restocks
- Wholesale updates
- Promotions or special offers
- Changes to our policies
You may opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly.
Your Rights & Control Over Your Information
You may, at any time:
- Request access to the personal information we have about you
- Request corrections or updates
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications
- Express concerns about how your data is used
To exercise these rights, contact us using the information provided on our website.
Account Registration
To access certain features of the Site, including wholesale pricing, you must create an account. During registration, we require basic contact and business information. Optional demographic information may be provided but is not required.
Orders & Payments
When you place an order, we collect information necessary to process payment and ship your order. Payment information is securely handled by third-party payment processors. We do not store full payment card details on our servers.
If there is an issue processing your order, we will use your contact information to reach you.
Sharing of Information
We share personal information only as necessary to operate our business, including with:
- Payment processors
- Shipping and fulfillment partners
- Website hosting and platform providers
- Email and marketing service providers
- Analytics and performance tools
These third parties are authorized to use your information only as needed to provide services to us and are contractually required to protect it.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable site functionality
- Remember login sessions
- Analyze traffic and usage
- Improve user experience
Cookies do not give us access to your computer or personal information beyond what you choose to share.
Some third-party services (such as analytics or advertising partners) may place cookies on our Site. We do not control these cookies.
You can control cookie preferences through your browser settings.
Data Security
We take reasonable and appropriate measures to protect your personal information.
- Sensitive data is encrypted during transmission (HTTPS/SSL)
- Access to personal data is restricted to authorized personnel
- Systems are maintained in secure environments
No method of transmission or storage is 100% secure, but we strive to use commercially acceptable means to protect your information.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When material changes are made, we will notify users via email or by posting a notice on the Site.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the contact information provided on our website.
Last Updated: January 2026